Accounts for COVID-19 Test Results: You will receive an email to activate your secure, patient account with the subject of Activate Your Patient Account Now. Please check your SPAM folder before taking additional steps - this personalized email is the fastest way to gain access to your account and results. If you do not receive an email to create a portal account within 2 hours following your appointment, please request a new account below. Your new request will be completed within three business days.